WAYNE COUNTY TRANSPORATION SERVICES

Detroit Department of Transportation (DDOT) is building a new and robust paratransit model, which will make the transportation program better for disabled customers who use the on-demand service. The plan brings key services impacting users in-house and includes new service providers. People’s Express is a key new service provider signing a 5-year contract beginning July 1st, 2023 with DDOT to provide 30% of para-transit services.

Call 313-774-5555 to book a ride for DDOT Paratransit services. Calls will be answered by DDOT employees who were hired specifically to handle all para-transit-related eligibility screening, scheduling, dispatch, and customer service operations.